PRO-DIGTAL® FAQ

 

FREQUENTLY ASKED QUESTIONS

 


Preparing for your photo shoot...

1. Sports photos. 
2. General tips.
3. What colours should I wear?
4. What type of clothing looks the best?
5. Tips for the GIRLS.
6. Tips for the GUYS.

Restorations and Other Information...

1. Can I get a negative made?
2. Do I get a negative?
3. How will my photo be restored?
4. Can my black & white photo be colored?
5. Can objects be added or taken away?
6. Can my photo be fixed?
7. Can I preview my pictures?
8. Can I receive a quote on my order?
9. How soon will I receive my order?
10.Will my original photo be altered in any way?
11.What kind of photo paper do you use?
 

Preparing for your photo shoot

1. Sports photos.

If you're having sports pictures taken, make sure that you have your complete uniform, cleaned and pressed. Also, be sure to have all of your equipment clean and available for the photos.
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2. General advice.

  • Stay out of the sun and the tanning salons!
  • Get plenty of sleep the night before - no partying. It does show on your face. Eat a good meal prior to your shoot.
  • Try on all your clothes ahead of time. Make sure they fit well, are cleaned, pressed and have no missing buttons. Bring colors that look good on you.
  • Keep jewelry simple. Big or flashy jewelry may be distracting.
  • Watch the fingernails! Be sure fingernails are clean and that polish is fresh. Manicured nails are flattering in the finished portrait on both male and female subjects.
  • The selection of proper clothing for your portrait is an important factor in the preparation for a successful portrait. If the clothing is noticeable in a portrait, it could easily become a distraction.
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3. What colour should I wear?

  • Choose a color that you know compliments your skin tones. If you're not sure, think of the clothes you wear that you receive compliments on. Usually, you look good in them because their color brings out your best facial tones.
  • Because velvet material absorbs the light the color of the outfit may be different in the finished portrait.
  • The color of the clothing should always be toned down. Bright colors attract attention away from the face. Any kind of pattern - no matter how small, may become a distraction.
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4. What kind of clothing should I wear?

  • Avoid Short Sleeve Clothing and Short Pants When arms and legs are exposed to the camera there will be more flesh in the photograph in those areas than on the face, itself.
  • Dress in simple, soft fabrics that follow the body's natural contours. Avoid baggy clothing and abundant lace or frills, which can be overpowering.
  • Traditional styles will stand the test of time and keep your portrait looking fresh for years to come.
  • Some poses will show your shoes so don't forget to make sure they match and they're clean.
  • Careful pressing of clothing is more important than how new it is. Photographs do not show the age of the clothes, but they will show wrinkles.
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Tips for GIRLS.

Hair - Hair styling should be appropriate to the clothing selection. Avoid new hairstyles or having your hair cut or permed the week before your appointment because your hair needs time to adjust to the change.

Make-up - Make-up for photographs should only be slightly heavier than normal. Too much make-up tends to give you that painted look, too little might not show off your features. A loose translucent powder is helpful to eliminate shine especially for oily skin. Since most portraits concentrate on the eyes, great care should be taken to make them perfect. Avoid using excessively bright colors and mascara should be neat and without clumps.

Clothing - Bring the colors and outfits you feel best in. If you like an outfit, it's probably because you look good in it!! Some things to avoid are stripes, bold patterns and prints that distract, bright floral's and clothing with words on it. Denim always photographs well, as do solids, primary colors and black and white.
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Tips for GUYS.

Grooming - Hair should be neatly combed in an appropriate style for clothing. Avoid getting your hair cut the week before your session. Make sure that you are clean shaven before your session. Retouching can always hide blemishes but not razor stubble. Any mustaches or beards should be neatly trimmed.

Clothing - Make sure that your shirts are pressed to avoid wrinkles. Denim, white, black and solid earth tones almost always look good. Casual clothing allows you greater variety as well as expressing your personality. Things to avoid: Bold stripes and patterns, prints that distract, neon colors and clothing with any wording on the front.
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Restoration

1. Can I get a negative made?

Yes, if you wish to have a negative made of your order we can produce one. Alternately, you may order as many extra prints of the restoration as you need.
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2. Do I get a negative?

Digital photo restoration methods do not produce a traditional negative. However, we do keep your restoration saved on digital media for a period of 5 years.
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3. How will my photo be restored?

A digital copy of your original photo is made and the restorations are made only to the copy. Your original is returned to you unaltered.
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4. Can my black & white photo be colored?

Yes, we can colorize your black and white photo to your specified colors. Photos can also be sepia toned to create a brown and white antique look.
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5. Can objects be added or taken away?

Yes, people can be added or removed, and backgrounds can also be changed.
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6. Can my photo be fixed?

Yes. No matter how severe the damage to your photo may be, it can be repaired.
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7. Can I preview my pictures?

Yes, your finished photos can be emailed to you for previewing or a proof can be sent by mail. This way you can approve your order before a final print is made.
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8. Can I receive a quote on my order?

Yes, if you are unsure about how much work will be needed to restore your photo, you may email, mail, or upload your photo through your browser and we will examine it for free and provide you with a no-obligation quote.
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9. How soon will I receive my order?

Our normal turnaround time is 5 to 15 business days once your order is received. Rush services are also available.
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10. Will my original photo be altered in any way?

No. We do not make any alterations to your original. It will be returned to you in the same condition that we received it.
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11. What kind of photo paper do you use?

We use high-quality glossy or matte surface paper. Your photos can also be mounted on heavy art board as well.
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